NEW YORK CITY – October 20, 2020

Let’s define the future of Tenant Experience together


Let’s define the future of Tenant Experience together

An Experience Like No Other

Tech & Amenity Pavilion

Connect with top-tier technology, amenity, and service providers in real-time as they showcase the leading edge of tenant-centric experiences that create value and deliver NOI.

Inspirational Content

You’ll hear from some of the most innovative minds in CRE and customer experience. These can’t-miss sessions will surface the biggest trends facing the industry, help you identify solutions for your business, and inspire you with a vision for the future of customer experience in commercial real estate.

Inspirational Content

You’ll hear from some of the most innovative minds in tenant experience. These can’t-miss sessions will cover the biggest trends facing the industry, identifying cutting-edge solutions they’re implementing, and how they’re shaping the future of commercial real estate technology.

Connect with Leaders in CRE

At EXPERIENCE you’re not just rubbing elbows — take advantage of this tremendous opportunity to meet your peers and the leaders revolutionizing this industry in a face-to-face setting with guided networking opportunities.

Envision the Future of CRE

The leaders of tomorrow will have a tenant-centric mindset. Our content will help you get there by focusing on the following themes.

Don’t just give your building occupants an upgrade — transform their entire tenant experience and instill loyalty in the process with this visionary day of evolution.

Learn how tenant experience drives value in your buildings, yields a greater ROI, and raises your portfolio to a new level. Don’t just hit your bottom line: raise your financial floor and eliminate your ceiling altogether.

Cut the fat and ignore the noise: we’re teaching you what really matters — to tenants, building occupants, business partners, potential future portfolio investors, or prospective buyers of your assets. It’s everything you need to know: why tenant experience is critical to your future and sustained success, how to implement it, and how it makes an impact for you.

Keynote Speakers

Banikarim Headshot

Maryam Banikarim

Head of Marketing, Nextdoor
Former CMO, Hyatt

Maryam has more than 25 years of marketing experience, managing global brands and international teams. She was most recently the Global CMO of Hyatt Hotels, repositioning the Hyatt brand as purpose driven by putting the guest at the center of the business. Her brand work at Hyatt resulted in increased brand awareness and organic user acquisition across online and offline channels. Prior to Hyatt, Maryam was SVP & CMO of Gannett. She also sits on Adweek’s Women Trailblazers Council Board, Fast Company’s Impact Council, and is the U.S. Board Chair of Reporters Without Borders.

Supovitz Headshot

Frank Supovitz

SVP of Events, NFL (2005-2014)

For more than 30 years, Frank Supovitz has been at the helm of some of the world’s most prestigious, widely-viewed, and well-attended sports and entertainment events. As the Senior Vice President of Events for the National Football League between 2005 and 2014, he was a major contributor to the meteoric growth of the Super Bowl, the NFL Draft, and American football games in London. Prior to joining the NFL, Frank led the National Hockey League’s event team for 13 years, responsible for the NHL All-Star Weekend and Stanley Cup.

Chase Headshot

Chase Garbarino

Co-founder and CEO, HqO

Chase Garbarino is the co-founder and CEO of HqO, the leading tenant experience platform. With Chase at the helm, HqO has seen tremendous growth that includes working with top global landlords, establishing a unique ecosystem of technology and amenity partners, and becoming the breakout leader in tenant experience. A highly-sought-after thought leader in the industry and a frequent featured speaker at CRE events, Chase has focused on leveraging technology to build better networks and communities in the built world. An innate entrepreneur, Chase has actively contributed to Boston’s tech scene since 2009 and prior to HqO founded BostInno, Streetwise Media, and Pinyadda.

Register Now

October 20, 2020 – A day dedicated to the future of CRE

Each pass includes:
Food and beverage
Access to all event content
Onsite networking activations and prize drawings






Lunch & Networking




After Party


General Admission

Ends October 20


Early Bird

Ends June 1

At The Center of CRE Innovation

You’ll find us in New York City, where buildings are more than structures, and innovation is a requirement.
Metropolitan West Pavilion

639 West 46th Street
Conveniently located in Hell’s Kitchen, steps from the Intrepid, Metropolitan Pavilion West will be our home base. To find your fastest route to Met West, click here.


Thank you to our EXPERIENCE partners! If you are interested in learning more about exhibit opportunities, please email [email protected].

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Let’s Get Started

Are you ready to help define the future of Tenant Experience?